We try to be innovative with training and development, and our Scan School is an example of that. The school is actually two specially fitted double-decker buses that visit our stores to train our training colleagues.

Colleagues have to go no further than the store car park to receive the training. The buses have travelled around the country so that 90,000 colleagues at around 500 stores can give customers a faster and friendlier checkout service.

We track how engaged with our goal and values colleagues are, and marked improvements have been achieved since September 2005. I'm delighted that 117,000 colleagues will receive a share of a £52 million bonus pot – a just reward for the huge effort they have made this year.

Our focus on food sets us apart

We believe our commitments to food, quality and the wider community help to set us apart from other large retailers when seeking and developing sites.