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Environment Report 2003

Key indicators

Group environment policy

We recognise that virtually all the activities of an organisation or an individual have some impact on the environment. Our aim is to reduce the impact of our own organisation through a programme of continuous improvement.

Three key priorities and six goals were developed by the company in 1998. These are based on those impacts that are considered the most significant and form our Key Performance Indicators. No change to priorities or goals has been seen to be necessary as the business has not altered since the priorities and goals were formulated. However two new key performance indicators have been added to better reflect customer environmental concerns.

Priorities Goal Key performance indicator
 

Environmental Management System:

Manage the significant environmental effects over which we have direct control and seek to influence those of our customers and suppliers to reduce the impact our organisation has on the environment.

 

Reduce the environmental
impact of products

Own-Brand Products
and Suppliers:

Influence our suppliers to reduce their direct environmental impacts and improve the environmental quality of own-brand products through more sustainable sourcing.

 

Reduce CO2 emissions

Energy:

In our own operations, reduce CO2 emissions from energy for building services through responsible energy sourcing, minimising demand and efficient consumption.

CO2 emissions associated with energy use at stores

 

Transport:

Increase the efficiency of transporting our products, and address employee and customer travel, with the aim of reducing CO2 emissions while achieving customer satisfaction and business growth.

CO2 emissions from transport

Reduce waste

Waste:

Reduce the waste we produce from our own operations and recover as much as is practical ensuring the remainder is disposed of responsibly. Encourage customers to recycle where appropriate.

Waste generated at stores

Packaging used on our products

 

Property and Store Operations:

Develop, design and operate our stores and distribution centres to reduce their environmental impact while achieving customer satisfaction and business growth.

Refrigerant volume held in stores

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