Commitment and engagement

By 2020, 20,000 of our colleagues will have reached 20 years of service at Sainsbury's.

Skills shortages and the cost of training new staff mean that retaining existing employees makes sound financial sense.

Our approach is about much more than that and investing in people is one of the key pillars of our success. In an age in which job security is more prized than ever, it is our responsibility to create long-term opportunities and build the nation's skills base.

Our progress so far

• 4 percentage points increase in colleague engagement year-on-year as measured in Talkback, our annual colleague survey
• Well established colleague council system with new National Youth Forum created for colleagues under 25
• Developed a new policy for our colleagues who are carers with an innovative partnership with Carers UK
• We ensure that everyone at Sainsbury’s can ask for flexible working, as we believe a good work/life balance creates a better, more enjoyable and more productive workplace.