Our values

People in a field

Our values

Our values are part of our long-term strategy for growth.

Our values underpin our strategy – they make good business sense and give us real competitive advantage. With 24 million customer transactions each week, 161,000 colleagues and over 2,000 direct supplying sites in over 55 countries, we need to manage our significant economic, social and environmental value chain.

20x20 Sustainability plan

Guided by our values, we've set ourselves 20 challenging sustainability targets to reach by 2020.

20x 20 2014 300

Best for food and health

As a business based on providing great food at fair prices, and with over 24 million customer transactions a week, one of our most important responsibilities is to offer people the best for food and health.

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20x20 commitments

Sourcing with integrity

Consumers care about where the products they buy come from and they put their trust in us to do the right thing on their behalf. This is why sourcing with integrity is key to our work with farmers, growers and suppliers in the UK and around the world.

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Respect for our environment

Our scale means we can make a massive difference by embedding respect for our environment in our decision making. We aim to be the UK’s greenest grocer, not only by reducing our impact on the environment but by engaging our suppliers and others to do the same.

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Making a positive difference to our community

We want to make a positive difference to the communities we’re part of. With over 1,200 stores across the UK, 23 depots and four store support centres employing 161,000 colleagues, we set out to be a good neighbour.

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A great place to work

Our success rests upon our 161,000 colleagues providing great service to our customers every day. Motivated colleagues are fundamental to our continued success, so we’re committed to giving our people the opportunity to be the best they can be.

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